Privacy Policy
Privacy Policy
Ensuring the trust of our users is our top priority, and maintaining a robust privacy policy is essential. Our main objective is to simplify the user experience on our website while safeguarding their privacy. The processing of personal data also aids us in introducing new products and services, executing marketing activities, managing payments and transactions, addressing your complaints and suggestions, and overall enhancing our website and the general system usage to prevent misuse, as well as protecting our and your legal interests.
The collection of your data occurs during your registration/authentication on our website or when you contact us for any services or product orders, be it through phone, email, our website, or online chat.
The protection of your personal information involves the use of modern technologies, and our security systems are managed by competent personnel.
The transfer of your personal data may be necessary in cases defined by Georgian legislation, such as providing access to specific information to law enforcement agencies. Additionally, the provision of personal data may occur in the process of organizing the company's activities, ensuring the rights and obligations of the involved parties, and in the event of a violation until the completion of the relevant proceedings.
Please note that access to the services and products of Lumino.ge is not intended and is not allowed for individuals under the age of 18. If you are not an adult, you do not have the right to use our services and products until reaching adulthood.
Retention period of personal information:
The specific deadline is not defined. Data storage is carried out until the user's profile is deleted by the registered user. Also, you can contact us at info@lumino.ge for any request for the deletion or modification of your data, and after the termination of registration, the period of your data storage is determined by the applicable legislation.
If you want to delete or modify your data, it is necessary to send a corresponding request to info@lumino.ge during the registration process - via email. This email will also be used to receive any information regarding your personal data.
Please note that we reserve the right to change this Personal Data Protection Policy, and any changes will be published on our website, so you, as a user, periodically have the right to check whether anything has changed in the Personal Data Protection Policy.
We assure you that with regard to the processing of personal data, you are entitled to periodic verification of whether something has changed in the Personal Data Protection Policy, and in case of any changes, we will notify you in accordance with the established procedure.
If you have any questions about information retrieval, we will contact you at:
Hotline: (+995 32) 2 110 888
Email: info@lumino.ge
